Mcdonald S Is Trying Something New It May Drive Customers Mad
I know I should be loving this idea as a sign of human progress. Why, then, am I a little concerned? Please forgive this apparently tangential meandering, but when you’ve been used to something being done a certain way, it’s often hard to imagine a successful alternative. Yet here we are – or, more precisely, here are a lot of people in Chicago – about to face one of the more severe inevitabilities of our modern world: McDonald’s is removing humans from taking your order at the drive-thru, in favor of a machine....