Microsoft S Viva Sales A New Companion App That Works With Many Crm Systems Not Only Microsoft S
Here’s how Microsoft officials explained how Viva Sales works: “As sellers are working, they can tag customers in Outlook, Teams or Office applications like Excel, and Viva Sales will automatically capture it as a customer record, layered with all relevant data about the customer. Being able to automatically capture this level of customer engagement data was not available previously. This data can easily be shared with team members while collaborating in Office and Teams without retyping or looking it up in a CRM....